INCOMPAS represents a variety of voice service business models, including traditional CLECs, VoIP, and OTT (over-the-top) providers, that serve residential and enterprise customers.
These providers are committed to mitigating the threat of illegal robocalls and robotexts to their customers while working with the Commission to help identify ways to preserve competition and innovation in the market.
INCOMPAS advocates for solutions that will fill current regulatory gaps in efforts to combat illegal robocalling and robotexting (including gaps for wholesale providers and enterprise customers), avoid putting any unnecessary restrictions that impact the ability of voice providers to innovate and compete, and are tailored appropriately for smaller competitors based on their resource constraints.
To mitigate fraudulent robocalling and robotexting activity, the Commission must advance the IP transition to ensure STIR/SHAKEN operates across IP-interconnected networks, preserve the flexibility that providers have to incorporate AI technologies into their mitigation efforts, institute robust call/text blocking notification and redress mechanisms, and ensure industry efforts to manage or label illegal robocalls do not intentionally or inadvertently discriminate against competitive providers.
As part of this effort, INCOMPAS will advocate for sensible solutions that address major providers’ attempts to retire copper infrastructure and transition to IP-based technologies. We will urge the Commission to ensure that providers operating in this changing interoperability landscape are still required to meet existing obligations under the Communications Act.